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spencer6497
USA
85 Posts |
 Posted - 09/14/2007 : 16:58:32
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| David, I am not sure about Grizz. Couple of post and nothing. I kept hoping since he was connected and all maybe they would buy back my filter. I do recommend to everyone to have their water tested at least twice a year in on a well. Spencer |
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PEngr
41 Posts |
Posted - 10/02/2007 : 11:26:11
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quote:
Originally posted by johnholman
I'm considering a whole house water filtration system. I'm considering the Springhouse from Ecoquest. I'm on city water and looking for a system that will remove chlorine, pathogens (harmful bacteria), viruses, pharmaceuticals, arsenic, etc.
Any suggestions?
John
Before you spring for Springhouse, you should go to the supplier of the city water and find out what is in it that you want to remove. They are required to give you a report, and to report all cases where they fail to meet the standards.
The water will be free of live bacteria and viruses (chlorine kills them) and arsenic will meet the recent EPA standard of not exceeding 10 parts per billion. If they are delivering surface water they will be filtering to remove organisms that are hard to kill with disinfectant.
If you want to remove the residual disinfectant that they are REQUIRED to have in the water, you can put an activated carbon filter on the the line at any convenient point. Activated carbon will remove most organic materials, including disinfectant byproducts. If they are using well water it is unlikely that significant organics are present. If they are filtering and treating surface water it is unlikely that you have significant hardness, iron, or any arsenic.
It is common practice for hi-tech water treatment vendors to scare you by mentioning all of the things that COULD be in your water. If they are honest they will give you a report of the results of water analyses comparing the results to the EPA requirements, which are quite stringent. If those results show any violations of the EPA requirements, you should discuss them with the supplier of your city water.
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Andy CWS-I
81 Posts |
Posted - 10/04/2007 : 13:19:58
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johnholman,
The EcoQuest SpringHouse has had some goings around. It is distributed by a multi-level marketing program whereby the 'dealers' have little knowledge and less training in water quality issues and appropriate treatment.
As for the unit, itself, it does have some attributes but may not be adeqaute to serve all your needs at the cost you would be paying.
First of all, it will not soften your water but it does have polyphosphate crystals which sequester iron (if you have it) so that staining should not occur on cold water sides.
It has a UV light but it is an NSF Standard 55, Class-B which is not designed as an assurance against pathogens but will have considerable effect.
There is no arsenic media in it but are you sure you have that problem? There are two filters, one a 20-micron and another a one-micron filter so sewdiment should be no problem. There is a carbon filter which is of adequate quality and will do what they are desighned to do for the limits of the manufacturer's recommendeations.
There is a KDF filter, which has a number of attributes.
All of these filters are servicable and a little pricey. The system must be monitored and maintained to work as designed (not necesssarily as sold).
I would rarely use this as a stand alone system but may prove useful when combined with other treatment equipment.
I think there may be one you could get for cheap from our friend Spencer, here.
Andy Christensen, CWS-II |
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geezergeek
3 Posts |
Posted - 03/24/2008 : 11:36:41
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spencer6497:
Having read all of the springhouse related stuff, yours as well as all the others, maybe you can clear up a couple of questions that have to do with your experience with the product.
Maybe I missed it, but I did not see much at all in your posts about your distributor/salesperson from whom you purchased the system. What has been their involvement in helping you resolve your issues? Have they assumed ownership in helping define a course of action to get your issues resolved? If so, what was/is their "plan of attack" they have suggested to you? Did you follow their suggested approach (if one was proposed)? Have you considered any alternatives short of "buying back the system and refunding my money", or has this been the only acceptable solution to you from the beginning?
What is your current well water status? Did you deinstall the springhouse system and go with another approach to remedy your water quality issues? If so, what is the treatment process you are now using, and is it providing a solution to the issues of water quality you had with the springhouse system? If in fact you now use another treatment process, did you acquire it from the same distributor you got the springhouse system?
Thanks in advance for helping me understand your springhouse system installation situation and subsequent attempts to get a remedy to the issues you had with it.
I am in no way affiliated with ecoquest and have never used their products. I provide "estate management services" to rural clients, with water wells being within that scope of offerings. Also included are almost all other site-related challenges rural property owners deal with like septic systems, electrical power, building code requirements, etc. So you can hopefully understand my interest in having a clear picture in my mind of problem solving experiences in situations such as yours. Best regards and thanks again for any and all info you can share. Joe. |
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spencer6497
USA
85 Posts |
Posted - 03/24/2008 : 13:19:35
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| Hi Joe. Lets see. I talked several times with the guy that sold me the system. He is a nice guy but knows nothing really about water and water tests. Was his idea to fax the test to the home office and see what they said. Hence, the material inducement of what the home office people told me on the phone as why I bought the thing in the first place. The local sales guy was here everytime something was done. Water taken to have tested. Water taken to send to the Ecoquest recommended lab. When any filter was replaced. I feel like the company knowing that their filter would not solve my problem strung me along until their warranty was up. At the end I did ask for my money back and they went deaf as a stone. One of their own in house people has been quoted as saying " Spencer got hung out to dry". Great company I tell you. I promised them that as long as this thing is on my property I am going let the world know what I think of their product. It's still here. It is not a whole house system and should not be used on a well in my opinion. Thanks. Spencer |
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geezergeek
3 Posts |
Posted - 03/26/2008 : 01:14:05
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Thanks for the quick reply Spencer, if you are still using the system, what is your water like after the springhouse system, and how does that compare to raw water from the well. Somewhere in reading this info I thought I had read that your water was not potable before and still is not.....but I could haver easily made a mistake given the time of the evening that I am usually able to find the time to visit this forum.
Sorry to be so inquisitive but if you could field a couple more questions on the topic I'd appreciate it. How is your springhouse system currently configured? I am of the understanding that, depending on the situation the order in which the sediment, carbon and any specialty filter are with one another might change from client to client. Have you had to change any filters so far? If so, which ones and how long did they last? How much water do you use on a given day? In your scenario, what is the weakest or most deficient part of the system in your opinion? Is there any additional treatment you have added or intend to add to make the system as a whole work better? Gosh Spencer, I can't believe it but I think I am out of questions! Really appreciate your taking the time to elaborate on some of the details surrounding your situation, everybody is short on time these days, thanks a lot. Maybe my understanding this issue will make me a more effective service provider to my clients. A fair share of my well related business is already as a result of coming into the situation after the fact and straightening out a problem usually after a succession of attwempts of the client, the neighbor next door, or the farmer down the road to resolve the issue(s)at the site. Thus you can see why I tend to be almost a fanatic when it comes to details in such scenarios. Best regards, Joe. |
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spencer6497
USA
85 Posts |
Posted - 03/26/2008 : 04:13:33
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| Lots of questions. My water was and is high in iron and manganese pretty common here in Georgia. I still have the filter hooked up but only cause I haven't changed it to another filter. My water test still and have always not changed much, with or without the filter. Yes some filters have been replaced and the order has not been changed. Water has always been drinkable just high in iron and mananese. No smell. The best part of the system I believe is the nice stainless case it is housed in. The weakest part is the filter when put on a well. Don't mean to be smart but this thing should not have been used in my case. The iron in my water is just at the high side of what the springhouse can handle. The company knew it and sold me anyway. I think it might work pretty good on city water to polish the water a bit. It is pretty pricy for a polisher don't you think? |
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geezergeek
3 Posts |
Posted - 03/27/2008 : 09:15:37
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Thanks (again) Spencer for the quick reply with answers to my questions about your springhouse installation. I have a much better understanding of the issues you have with this system and understand why you would feel misled (because apparently you were)about what the system would do to resolve your water quality issues. I don't think I would be as kind as you in describing the salesman as a "nice guy", especially if I knew this "nice guy" still had his commission dollars in his pocket from the system not doing the job he sold it to you to do. But that is just my take, and it is easy to be an "armchair quarterback" after the fact.
Oh, YES I do believe that the system is way out of line pricewise, especially if you are reduced to using it as a "polishing" treatment system.
Appreciate your patience in providing the additional details, the information will without a doubt help me to be a better service provider to my clients. No more questions from me Spencer, you have been a great help to me thanks again. best regards, Joe. |
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spencer6497
USA
85 Posts |
Posted - 08/12/2008 : 15:03:19
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bump
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Andy CWS-I
81 Posts |
Posted - 08/14/2008 : 06:02:04
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SpringHouse is NOW recommended for municipal water only from their website.
http://www.ecoquestintl.com/CatalogProduct.aspx?ProductId=3579
Go to details.
I told them years ago that it should not work under most well water conditions.
Andy Christensen, CWS-II
Spencer, do you want to sell it?
Going cheap can be very costly. |
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spencer6497
USA
85 Posts |
Posted - 08/15/2008 : 04:05:17
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| Andy, I don't know. Open to offers. Looks like Ecoquest is not going to buy it back. Guess I just have to keep telling people how they treated me. Spencer |
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spencer6497
USA
85 Posts |
Posted - 06/30/2009 : 04:35:26
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| Bump to keep on first page. |
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Spring House Too
